Change Management - Change Basics
Course ID: 260330 0101 059ESH
Course Dates : 30/03/2026 Course Duration : 5 Studying Day/s Course Location: London, United Kingdom
Language: Bilingual
Course Category: Professional and CPD Training Programs
Course Subcategories:
Change & Transformation Management Leadership & Management Development Organisational Effectiveness Professional Practice & Standards Strategic Management
Course Certified By: ESHub CPD & LondonUni - Executive Management Training
* Professional Training and CPD Programs
Leading to:
Executive Diploma Certificate
Leading to:
Executive Mini Masters Certificate
Leading to
Executive Masters Certificate
Certification Will Be Issued:
From London, United Kingdom
Course Fees:
VAT varies by course location and participant nationality.
Date has passed please contact us Sales@e-s-hub.com
Introduction
This five-day course covers the core skills for managing organizational change. You will learn practical tools for planning, communicating, and sustaining change. The course uses real-world exercises to apply methods to active initiatives. Participants leave able to lead change with clearer plans, better stakeholder engagement, and measurable follow-up.
Objectives
1. Map stakeholders and assess change impact using a simple, repeatable framework.
2. Build a concise change plan with objectives, milestones, roles, and risks.
3. Create targeted communication and engagement materials for key stakeholder groups.
4. Apply techniques to identify and reduce resistance during implementation.
5. Define success measures and a monitoring routine to track adoption and adjust actions.
2. Build a concise change plan with objectives, milestones, roles, and risks.
3. Create targeted communication and engagement materials for key stakeholder groups.
4. Apply techniques to identify and reduce resistance during implementation.
5. Define success measures and a monitoring routine to track adoption and adjust actions.
Who Should Attend
1. Project managers responsible for delivering change-related projects.
2. Line managers and team leaders who must implement changes with their teams.
3. HR business partners and organizational development practitioners.
4. Program managers and PMO staff coordinating multiple initiatives.
5. Business analysts, process owners, or operational managers redesigning workflows.
Training Method
• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
Program Support
This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.
Course Agenda
Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection
Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.
Week 1
Day 1 – Foundations of Change Management
1. Understanding Organisational Change
- Types of organisational change
- Drivers for business change
- Principles of successful change
2. The Change Management Lifecycle
- Planning and preparation
- Implementation stages
- Sustaining organisational change
3. Introduction to Change Frameworks
- Common change management models
- Selecting an appropriate approach
- Roles and responsibilities
Day 2 – Stakeholder Analysis and Change Planning
1. Stakeholder Identification
- Stakeholder mapping
- Influence and impact assessment
- Prioritising stakeholder groups
2. Change Impact Assessment
- Assessing business impacts
- Identifying affected teams
- Analysing organisational risks
3. Building a Change Plan
- Defining objectives
- Milestones and responsibilities
- Risk management planning
Day 3 – Communication and Engagement
1. Change Communication Principles
- Developing key messages
- Selecting communication channels
- Communication timing
2. Stakeholder Engagement
- Building commitment
- Conducting workshops
- Gathering stakeholder feedback
3. Executive Sponsorship
- Sponsor responsibilities
- Leadership visibility
- Reinforcing organisational commitment
Day 4 – Managing Resistance and Supporting Adoption
1. Understanding Resistance
- Common causes of resistance
- Recognising resistance behaviours
- Assessing organisational readiness
2. Overcoming Resistance
- Coaching and support
- Problem-solving techniques
- Building trust and confidence
3. Supporting Adoption
- Training and capability development
- Reinforcing new behaviours
- Monitoring early adoption
Day 5 – Monitoring and Sustaining Change
1. Measuring Change Success
- Adoption KPIs
- Benefits realisation
- Performance monitoring
2. Governance and Continuous Improvement
- Review meetings
- Corrective actions
- Continuous learning
3. Practical Change Management Workshop
- Developing a complete change plan
- Presenting implementation recommendations
- Course review, feedback and action planning
